Privacy Policy

Effective date: December 2, 2025

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Ctrl Tower website, applications, and related services (collectively, the "Service"), and tells you about your privacy rights and how the law protects you. By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. 1.

    Information We Collect

    We collect information to provide and improve the Service. This includes:

    • Information You Provide: Name, email address, professional details, company or team affiliation, billing and payment information, communication preferences, or survey responses.
    • Information We Collect Automatically: IP address, device identifiers, browser type, language, operating system, pages viewed, time spent, referring URLs, usage and diagnostic data.
    • Information from Integrations or Third Parties: If you connect Ctrl Tower to other services, we may receive information from those services in accordance with your permissions and their policies.
  2. 2.

    How We Use Information

    • Operate and maintain the Service
    • Communicate with you about updates, support, or research activity
    • Improve functionality, user experience, and content accuracy
    • Analyze usage trends to maintain security and performance
    • Process billing, payments, and account management
    • Comply with legal or regulatory obligations
    • Use aggregated, non-identifiable data for research, analytics, and benchmarking
  3. 3.

    How We Share Information

    We do not sell personal data. We may share limited information in the following cases:

    • Service Providers: Vendors who assist with hosting, analytics, payment processing, or communications.
    • Business Transfers: As part of a merger, acquisition, or sale of assets, provided that new owners honor this Policy.
    • Legal Requirements: To comply with law, regulation, or valid legal process.
    • Consent: When you explicitly authorize us to share your data.

    All third parties are bound by confidentiality and data-protection obligations consistent with this Policy.

  4. 4.

    Cookies & Tracking Technologies

    Ctrl Tower uses cookies and similar technologies to keep you signed in, remember preferences, understand usage patterns, and measure website performance. You can control or disable cookies through your browser settings, but some Service features may not function correctly without them.

  5. 5.

    Data Retention

    We retain personal data only as long as necessary to provide the Service, comply with obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

  6. 6.

    Data Security

    We use technical and organizational measures to protect information, including encryption, access controls, and monitoring systems. However, no online service is completely secure; you share information with that understanding.

  7. 7.

    Your Rights and Choices

    Depending on your location, you may have rights to access or request a copy of your personal data, correct inaccurate information, delete your data ("right to be forgotten"), restrict or object to certain processing, and withdraw consent for marketing communications. You can exercise these rights by contacting us at contact@ctrltower.org. We may verify your identity before processing such requests.

  8. 8.

    International Data Transfers

    Your data may be processed in countries outside your residence where data-protection laws may differ. When we transfer data internationally, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

  9. 9.

    Children’s Privacy

    Ctrl Tower does not knowingly collect or process personal information from individuals under 16. If you believe a minor has provided us personal data, please contact us to remove it.

  10. 10.

    Changes to This Policy

    We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or in-app notice. The “Last updated” date at the top of this page indicates the latest revision. By continuing to use Ctrl Tower after updates, you agree to the new terms.

  11. 11.

    Contact Us

    For questions or requests related to privacy, contact us at: contact@ctrltower.org